Shipping & Pickup Options

During the checkout process, you will have the opportunity to chose from a variety of pickup and shipping options. The shipping rate and delivery time will vary based on the method you choose.

Buy Online & Ship to Home or Business

All orders will ship via Standard Ground Shipping directly to the shipping address provided during checkout. Orders received by noon CT on business days (Monday through Friday, excluding holidays) are packed and shipped same day. Items ordered after noon CT will ship the following business day. All orders will be processed within 24 hours.

Buy Online & Pickup In Store

The Town & Country Hardware In-Store Pickup Option offers you the convenience of placing an order on TCHardware.com with the the immediacy of an in-store purchase. Please note that not all items are available for in-store pickup. To see if an item is available:

1. Visit TCHardware.com and enter your zip code to find a store location nearest you.
2. Look for the items on TCHardware.com marked "In-Store Pickup." After choosing your qualifying pickup-only item(s), go to your shopping cart and complete your order.
3. You will receive an Order Confirmation email upon placing your order, followed by a Ready For Pickup email once your item(s) is/are ready in store.
4. Bring your order number and the credit card used to complete your online order to the Town and Country Hardware store to pick up your order.

Store pickup is valid only at the specific store selected when placing the order items may be picked up during the store's normal operating hours. This is only for orders confirmed via In-Store Pickup email. Most orders are ready within 4 hours.

Buy Online & Ship To Store

Some items may not be available in your local store. We offer "Buy Online & Ship to Store" options for these items. You can place an order online, and pick it up at your nearest Town & Country Hardware for no additional cost. To complete an order:

1. Visit TCHardware.com and enter your zip code to find a store location nearest you.
2. Look for the items on TCHardware.com marked "Ship To Store." After choosing your qualifying ship to store items, go to your shopping cart and complete your order.
3. You will receive an Order Confirmation email upon placing your order, followed by a Ready For Pickup email once your item(s) is/are ready in store.
4. Bring your order number and the credit card used to complete your online order to the Town & Country Hardware store to pick up your order.

Items picked to Ship To Store will be available within 7 to 10 days.